Privacy Policy

1. Introduction

At KATAKSHAM JEWELS, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or make a purchase.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

Order & Transaction Information

  • Product details
  • Purchase history
  • Payment status

  • (Note: We do not store your card or payment details. Payments are processed through secure third-party gateways.)

Identity Information (When Required)

For high-value transactions (₹2,00,000 and above), we may collect:

  • PAN details

This is collected strictly for compliance with applicable laws.

Technical Information

  • IP address
  • Device information
  • Browser type
  • Website usage data

3. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Provide customer support
  • Share order updates and delivery information
  • Improve our website and services
  • Comply with legal and regulatory requirements

4. Data Sharing

We do not sell or rent your personal information.

We may share your data only with:

  • Logistics partners (for delivery)
  • Payment gateway providers
  • BNPL / EMI providers (if selected)
  • Regulatory authorities (when required by law)

All such partners are required to handle your data securely.

5. Payment Security

All payments are processed through secure and authorized payment gateways.

KATAKSHAM does not store sensitive payment information such as:

  • Card numbers
  • CVV
  • Banking credentials

6. PAN & Sensitive Information Protection

Any PAN or identity information shared with us:

  • Is used strictly for regulatory compliance
  • Is stored securely
  • Will not be disclosed, published, or shared with unauthorized parties

7. Cookies & Tracking

Our website may use cookies to:

  • Enhance user experience
  • Understand browsing behavior
  • Improve website performance

You may choose to disable cookies through your browser settings.

8. Data Security

We implement appropriate security measures to protect your data from:

  • Unauthorized access
  • Misuse
  • Loss or alteration

While we strive to protect your information, no system is completely secure.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)

10. Communication Consent

  • By using our services, you agree to receive:

    • Order-related updates
    • Transaction notifications
    • Service-related communication

    via SMS, email, phone, or WhatsApp.

11. Third-Party Links

Our website may contain links to third-party platforms.

We are not responsible for the privacy practices of those external websites.

12. Updates to This Policy

KATAKSHAM may update this Privacy Policy from time to time.

Any changes will be reflected on this page.

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